TERMS AND CONDITIONS
CONTENTS OF TERMS AND CONDITIONS
The content of these terms and general conditions rule all contracts concluded between the buyer / customer / user and the seller regarding the e-commerce platform Tooleader sas di Raffaele Casalino & C..
A contract is subject to the version of the terms and conditions applicable at the time when the contract is concluded.
Any conditions by the buyer / customer / user that contradict or deviate from the present terms and conditions does not form part of the contract unless expressly agreed by the seller.
The products offered by Tooleader sas di Raffaele Casalino & C. are delivered in Italy and Europe..
Worldwide shipping is limited in only some regions. Please contact us to know if we can ship in your country before any purchase.
For any inquiries related to shipments, please contact us at the following address: info@tooleader.com
VALIDITY AND TERMINATION OF CONTRACT
All product information provided on Tooleader sas di Raffaele Casalino & C., such as technical specifications, images, dimensions or compatibility particulars are not binding and are subject to change at any time, unless they are expressly identified as binding.
Offers on Tooleader sas di Raffaele Casalino & C. are not binding, unlike the order made by the purchaser and the respective goods contained in the basket. The receipt of the order is confirmed by the seller with an e-mail only after verifying the actual correspondence of the same with the goods now available in stock. We reserve the right to cancel the order in special cases such as merchandise went out of production, inventory errors, sudden unavailability of the product, typos prices errors, and contact the customer and offer him alternatives or cancel the order. This is normally done within 5 days (working) from order by the purchaser's. Finally the order is definitively accepted resulting in confirmation of shipment by e-mail to the customer.
HOW TO MAKE AN ORDER ON THE WEBSITE
The order process consists of the following steps.
After selecting the item and the amount, enter it in the shopping cart by clicking Add to Cart .
From here you can decide whether to continue shopping or conclude your purchase by clicking Checkout .
To purchase you must be registered.
If you already have an account on Tooleader simply enter the email address and password you specify when registered.
If you're at your first purchase, you simply have to register through a form where you enter your details, the e-mail address and password that will allow you to access your account Tooleader , the address where you wish to receive your package.
To go to the choice of payment method click Checkout .
You can choose to pay safely with major credit cards, such as Visa and MasterCard , or prepaid cards. You can also use the PayPal account or pay with bank .
Select the payment method and click on Checkout. Here you will see a summary of all your data and if you feel is necessary, you can edit them.
Click Checkout to confirm order.
When the procedure is over, you will receive an email Order Confirm.
When your package will be sent from our warehouse you will receive an e-mail to Dispatch Confirmation and you can draw from your order today.
The availability of the product is indicated in the online catalog of Tooleader sas di Raffaele Casalino & C. on the detail page of each product.
will deliver the products to the carrier GLS within 24-48 hours (Saturdays, Sundays and holidays excluded) upon payment of total amount, representing the price of purchased product/s and the shipping charges, if any.
The purchased goods will be delivered to the destination address specified by the customer in the purchase process. The customer will receive an email confirmation of dispatch, containing the data confirmed and the tracking-number to track the product directly from the site of the GLS.
Inventories are not directly related to the online site, therefore, it is possible that some products present on the site is not currently available in stock.
In case of non availability of the required goods in stock:
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within 24 hours (Saturdays, Sundays and public holidays) from the day of arrival of e-mail confirmation of payment will inform the customer via e-mail;
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as quickly as possible, and in any case within thirty (30) days from the day following the arrival of e-mail confirmation, refund to the client any amounts paid for the payment of the supply, unless the customer notifies to await your product.
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upon written request of the customer, we will replace the goods with other choice.
For any urgent communication can contact the service by phone: (+39) 327.81.53.553
Any kind of delay in the delivery of the purchased goods is exclusively due to the shipping company.
Let's remember that the delivery service by express courier does not involve an obligation on the part of to deliver the order within 24/48 hours. Shipment in 24/48 is guaranteed on one-product orders and related to active promotions. Orders with large number of items require more preparation time and packaging, can be subject to delays in shipment. Delays do not involve the cancellation of the order.
Once you placed the order delivery can not be rejected. Any stocks and returns will be charged exclusively to the client (see Return Policy, DDR).
CAUTION: it is the duty of the buyer to verify the integrity of the material received no later than 3 days (and consecutive) by the arrival of the product. After this deadline will not be responsible for damage, material or lack of spare parts and replacement.
All product prices and shipments shown on our website are not binding.
They become so only upon confirmation of order shipment.
May happen, in fact, that the prices may be incorrect.
In this case the customer is entitled to withdraw from the sales contract and receive a refund, if he had already paid.
Orders placed on Tooleader sas di Raffaele Casalino & C. can be paid through the following methods.
PayPal
Is the safer and faster system of online payment, which expects the opening of an account at www.paypal.com.
To conclude a purchase with this type of payment you will see a page of our website where you can enter the e-mail account and password of your PayPal account or access to the procedure for creating a new one. After registration you can make payments via PayPal without having to re-enter data, even for subsequent purchases. By choosing to pay with PayPal the amount is charged directly to your credit card (Visa, Visa Electron, Mastercard...) or debit card.
PayPal also protects the buyer's information.
- For every transaction made with this method will be sent a confirmation email from PayPal.
- The order amount is debited from your PayPal account at the time of order.
- In case of cancellation the amount will be refunded to customer's PayPal account.
Credit Card
When you select the method of payment by credit card, user is redirected to the page of the bank where you can enter your card details safely (HTTPS site in accordance with the current rules).
The following cards are accepted:
- Visa
- Visa Electron
- Postepay
- Paypal Prepaid
- Mastercard
- Maestro
- Carta Si
Payment by credit card is direct and immediate, so the customer order will be processed the same day (if made within 3:00 pm).
Bank transfer
Payment system is not on-line, using this method will see the page that shows the data required to make the payment.
Not being an immediate payment method, the seller will wait until the actual credit amount provided before beginning the procedure Shipping.
Items purchased on Tooleader sas di Raffaele Casalino & C. are guaranteed by the manufacturer's warranty.
This European guarantee will apply to products that present lack of conformity and/or malfunctions not evident at the time of purchase, providing the product is used properly and with due diligence and respecting its destination as provided in any technical documentation, compliance with the various operating rules specified. The guarantee will not be applicable in case of negligence and carelessness in use and maintenance of the product, the purchased is connected to electrical systems or any other type of connection is not up to standard. Warranty is personal and will apply only original buyer, being restricted to direct customers and not to dealers, retailers, etc. However, the "1st year manufacturer warranty" will come less, as well as natural relevant period of time, even in the case of any sale to third parties, or in the event of its destruction. Some manufacturers do not provide a guarantee; then, Tooleader sas di Raffaele Casalino & C. will not make directly repairs on defective products. For retailers and companies that purchase with VAT is offered a 12-months guarantee since the product is sold. We have to savee the receipt or invoice in order to enforce the guarantee. The receipt/invoice is to be shown to the service center in case of failures within under warranty.
The right to cancel in favor of the consumer does not apply to contracts relating to items which, by their nature, are not fit to be returned.
Customers who purchase with a VAT invoice using (Company / VAT) can not exercise the right of withdrawal because the purchase of the product is included in the professional, and the legislation on the withdrawal applies only to consumers.
Below are instructions for exercising the right of withdrawal for consumers as well as the consequences of withdrawal.
The consumer has the right to terminate the contract in accordance with artt. 52 ss. D. Lg. 21/2014.
The right of withdrawal must be exercised within 14 working days from the date of delivery of the item (in case of multiple delivery, the date of the last partial delivery) contacting us via email at info@tooleader.com
The items must be returned:
- In their entirety: it can be exercised only on the withdrawal of the product purchased (eg: accessories, detachable parts, etc ...);
- Properly packed in their original packaging, in perfect condition for resale (not damaged, damaged or soiled) and equipped with all its accessories, if any, instructions for use and documentation; To limit damage to the original package, we recommend, when possible, to put in a second box; It should be avoided in all cases the attachment of labels or tape directly on the packaging of the product;
- Bearing the transport document (found on the original), to allow identification of the customer (order number, name and address);
- Without manifest signs of use, except those compatible with the operation of a normal test article. That is, they will not have to bear any traces of prolonged use (more than a few minutes) exceeding the time necessary for a test and should not be in a state such as not to allow the resale. Consequently there will then be accepted products used that indicate signs of damage or dirt and therefore can no longer be considered broken.
Only under these conditions the customer is entitled to a full refund of the value of the goods purchased. If these conditions are not met the rebate value will serve the diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The items should be returned to:
Tooleader sas
Via Taurano,13 Apartment C
Pagani, 84016
(SA)
Once the goods arrived at our warehouse, it will be examined for any damages not caused by transport.
After checking the integrity of the goods, we will re-credit the amount already paid by bank transfer to the account you indicated to our Customer Service. The reimbursement covers only the price of the product and will be made no later than 30 days from the time when we will return the goods for which you want to exercise the right of withdrawal.
Any claims related to the delivery of products and/or their features at the time of delivery will have to be reported to info@tooleader.com.
Data from Tooleader sas di Raffaele Casalino & C. are processed by the seller. The seller guarantees to adhere to the terms of the applicable statutory provisions on the collection, processing and use of personal data. The data is transmitted to any third parties. Tooleader sas di Raffaele Casalino & C. guarantees its customers the respect of legislation on the processing of personal data covered by the code of the privacy under LD 196, 30.06.03.
All non-personal information, such as your IP address, operating system you use, the type of browser, the number of times you have viewed the site, Internet pages previously visited and time you spent on the site are acquired and normally stored in so-called server log files. This data is not provide any direct indication of your identity and only used for a anonymous analysis traffic data.
All contents on Tooleader sas di Raffaele Casalino & C. are protected by copyright. Individual pages or sections can be downloaded or printed, provided that you do not remove copyright mark or other brand legally protected. All rights belong to the seller. This site can not be neither reproduced,neither full, neither partially, transferred by electronic or conventional, modified, linked and used for public or commercial purposes without the prior written consent of the seller.
Cookies are small text files that are stored on your computer when you access the site Tooleader sas di Raffaele Casalino & C.. Simplify the online shopping, as contain details related to your country and to the shopping cart during your visit on Tooleader sas di Raffaele Casalino & C.. These cookies are removed from your system when you leave our shop online. The use of the online store without cookies can lead to lack of functionality.
We protect all data our users as far as possible against loss, falsification, manipulation or misuse by third parties.
The customer has the right to obtain inspection, correction, modification or deletion of their data.
Tooleader sas assumes no responsibility for any violation/hacker of servers that hosted the e-commerce platform.
To process your data we need your consent. The decision to disclose your personal information on the site Tooleader sas di Raffaele Casalino & C. is only yours. By placing an order at our online store you declare your consent. We reserve the right to amend this declaration of data protection at any time. We will inform you of any changes with a method appropriate before the change takes effect.
If any of these terms and conditions should be invalid or become invalid at a later date, it does not affect the validity of the remainder of this contract. In this case, the invalid clause is replaced with a term that is as close as possible the original intent and economic purpose or with an appropriate legal arrangement. The seller reserves the right to amend these Terms and Conditions at any time. The amended general terms and conditions will become accessible in the online store.
